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fixture_creation_service [2021/06/23 21:14] djSupportfixture_creation_service [2022/06/28 23:29] (current) djSupport
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 Smoke/Haze/Strobe machines **will be created FREE of charge** if purchasing for any of the above price bands. Smoke/Haze/Strobe machines **will be created FREE of charge** if purchasing for any of the above price bands.
 +**Please note a Smoke/Haze/Strobe machine with a light will be classed as a 'light' and is not FREE**
  
 ==== Terms & Conditions ==== ==== Terms & Conditions ====
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 <note warning>**YOUR SUPPLIED MANUAL is the only information I have to create fixtures if it doesn’t have the detail then I cannot add the detail! Gobo Images will not be added to fixtures a separate charge applies due to the extended effort involved in processing them, contact me for details.** </note> <note warning>**YOUR SUPPLIED MANUAL is the only information I have to create fixtures if it doesn’t have the detail then I cannot add the detail! Gobo Images will not be added to fixtures a separate charge applies due to the extended effort involved in processing them, contact me for details.** </note>
  
-**You have 72 Hours** from the moment you receive the files to test them for errors if you leave it longer than 72 hours than no changes will be made.+**You have 72 Hours** from the moment you receive the files to test them for errors if you leave it longer than 72 hours than no changes will be made. **If the fixture has been confirmed to be correct but there is still a problem than you must accept a TeamViewer meeting** so I can control your FS installation whilst your light is connected to test. If the fixture is deemed not to work due to the wrong manual being supplied I incur no liability and as such you will have to find the correct manual and be charged again for creation.
  
 <note tip>**I can not assist you in using FreeStyler once the fixture is created.**</note> <note tip>**I can not assist you in using FreeStyler once the fixture is created.**</note>
fixture_creation_service.1624479291.txt.gz · Last modified: 2021/06/23 21:14 by djSupport

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