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Help: Strobo channel goes 255 when sequence is loaded

Posted: July 15th, 2022, 3:16 am
by GiovanniG
Hi, I love you for crating the program and make it free of usage, but I've to say I've lost time trying figure out of some malfunctions, I hardly believe a program at version 4.1.1 may have that:

- Some sequences when loaded give strobo to 255 to some, 212 to other fixtures, I can low it to 0/off and save it, it doesn't help. This happens to a sequence with 2 or more scenes, for one scene no problem.
- One fixture, and one only, when scene is saved and loaded back have the second wheen olour to 110. I have other lights with the same fixture type and they don't have this problem.
- Sometimes the program goes to offline mode, I can't understand why, cue is sotpped/empty, same for cuelist, I've checked all, the only way is to reload Freestyler. How you never thought to introduce an easier way to exit from offline?
- Touch panel with one screen could be better to have in window mode too and activate it by a button on freestler. Now to activate it I need to go to setup, not really user friendly for a person who know a few of PC.
- Can't add simply a cue to a touch panel button, seams I've to create a cuelist, remember its number and assign the button to it.
Guess I've forgot something else but this is the main problems I've. I've opened a bug but haven't an answer yet.
Thank you for reading this message

Re: Freestyler is really buggy

Posted: July 16th, 2022, 5:44 pm
by SiGNe
Have you tried turning "Link sliders with channel functions" off under the setup tab?

Re: Freestyler is really buggy

Posted: July 17th, 2022, 4:56 pm
by djSupport
Strobe values differ from company to company, some strobe values are full on at a value of 64 only a few work from 0 - 255

Re: Freestyler is really buggy

Posted: July 17th, 2022, 4:58 pm
by djSupport
Have you actually not saved a default value for the colour channel, you can save it to return to any value as default

Re: Freestyler is really buggy

Posted: July 17th, 2022, 6:10 pm
by GiovanniG
Thanks for answer, all my fixtures have no-strobo when its channel is 0.
Can you please explain me why, when I open a sequence from file, the strobe goes to FAST? Even if I saved the sequenze with OFF strobe before?
Also, why it happens also with "50% colour channel" to 191 value? I saved it with zero.
Thank you

Re: Freestyler is really buggy

Posted: July 17th, 2022, 7:15 pm
by djSupport
Try resetting your patch and correction settings, and also put all values to 0 and 'save as startup values'

Re: Freestyler is really buggy

Posted: July 17th, 2022, 11:16 pm
by GiovanniG
How the patch can be useful for? I have numbers from one (for adress1) to 511 (for address 511m where whe addresses are mapped), I can't put automatically all to 0 as you suggest, do you suggest me to write 500 times 0 manually?

Anyway I set all values of all fixtures to zero (X-Y to middle), and I saved it as startup values as you suggested, I've also saved the scene to a sequence 1/1 called "zero-values". I've closed the program and loaded back, it respected it and all values to zero, then I loaded the "zero-values" sequence and I got this. Inexplicable

Re: Freestyler is really buggy

Posted: July 18th, 2022, 6:48 am
by djSupport
No press reset, is all...

You need to upload the exported fixture file do NOT zip it just upload the PFF (use the export feature in Fixture creator) your they only one reporting this problem so there must be a reason why ..

Re: Freestyler is really buggy

Posted: July 18th, 2022, 11:46 am
by GiovanniG
If I reset the vaules I obtain this:
the only way to have them to zero is to change namually, selecting one by one.
Which difference there is between pff and fxt? Since the editor can open fxt I was thinking that was the correct format to upload..

Yes I believe there is something wrong with my Freestyler, that's why I'm noticing this bugs.. and that's strange I know.
Maybe something wrong when compiling the fixture, the editor produces somrthing that Freestyler don't get well.

Re: Freestyler is really buggy

Posted: July 18th, 2022, 1:45 pm
by GiovanniG
I think the difference between pff and fxt is that it contains the pictures

Re: Freestyler is really buggy

Posted: July 18th, 2022, 7:53 pm
by djSupport
A pff is for export and sharing, you zipped some files on your other posts despite it explicitly stating not too, anything that makes that fixture will be contained in a .pff if you have something I don't then I'll never get it with a .fxt

Re: Freestyler is really buggy

Posted: July 18th, 2022, 8:26 pm
by GiovanniG
Ok, sorry I didn't know about that, have you tested them, have you may found a problem in the fixture creation? Thanks

Re: Freestyler is really buggy

Posted: July 18th, 2022, 8:27 pm
by djSupport
Double click to install and confirm overwrite and try again

Re: Freestyler is really buggy

Posted: July 18th, 2022, 9:54 pm
by djSupport
That's double click when it's downloaded...

Re: Freestyler is really buggy

Posted: July 18th, 2022, 10:22 pm
by GiovanniG
djSupport wrote: July 18th, 2022, 8:27 pm Double click to install and confirm overwrite and try again
Thanks for support, I have no ide what you did, but this is how I proceed.
I renamed the actual fixture-aura.fxt and to fixture-aura-backup.fxt
I've opened your pff and exported it as fixture-aura.fxt, in this way Freestyler will load it instead of the previous one.
I've opened freestyler, the dmx output, and loaded a sequence. The strobo still go to 255.

Re: Freestyler is really buggy

Posted: July 18th, 2022, 11:19 pm
by djSupport
Don't rename anything, I didn't tell you to rename anything! Download the file, double click it, it'll ask to overwrite say yes, close fixture creator, restart FreeStyler if already open...

Let me know what happens...

Re: Freestyler is really buggy

Posted: July 18th, 2022, 11:21 pm
by djSupport
That's all you needed to do....

Re: Freestyler is really buggy

Posted: July 19th, 2022, 9:47 am
by GiovanniG
I did it, I closed all, doubleclicked on your file, ovewrote, opened Freestyler, loaded sequence, again strobo to 255, then I deactivated it to 0, saved the sequence and loaded back, again strobe to 255.

For you the fixture works correctly? Have you tried to use my Freestyler installation? I've created the rar and uploaded link to the maintenance site, I report it here too:
https://www.freestylersupport.com/bugs/view.php?id=1662

Re: Freestyler is really buggy

Posted: July 19th, 2022, 9:50 am
by djSupport
The fixture file is the problem, if your around and about at 10pm UK I'll have finished work in the meantime please open the fixture in fixture creator and show me the channels page in a screenshot

Re: Freestyler is really buggy

Posted: July 19th, 2022, 9:52 am
by djSupport
Oh and when I say open fixture I mean the one in the list and not the file I sent you. Please also try to use the backup feature and send that file to me by uploading here

Re: Freestyler is really buggy

Posted: July 19th, 2022, 9:57 am
by GiovanniG
I've clicked on fixture in Freestyler and selected "edit fixture", then the screenshots in the editor:

Re: Freestyler is really buggy

Posted: July 19th, 2022, 10:00 am
by GiovanniG
this is the original file that I uploaded yesterday, before edited with yours.
The problem is affecting all the other fixtures, not only this one. When I loaded the sequence, all of them goes to strobo HIGH. It doesn't matter where the strobo channel is, all fixture has different channel, but all strobo goes to HIGH. I think it's a problem of Freestyler, so I suggest you to open my rar file and test that, if for you is ok then there is an incompatibility with my Win10 64bit

Re: Freestyler is really buggy

Posted: July 19th, 2022, 10:04 am
by djSupport
There's a back up feature back it up and post the file please

Re: Freestyler is really buggy

Posted: July 19th, 2022, 10:10 am
by GiovanniG
I got what you mean, I did, thanks

Re: Freestyler is really buggy

Posted: July 19th, 2022, 10:00 pm
by djSupport
Screenshot 2022-07-19 215459.png
When I load that I see no lights set to strobe, If your setup looks like this and your lights still strobing you have the wrong fixture for the light, try moving all the sliders to zero does it stop strobing? The best thing I can advise you is to uninstall freestyler and re-install 4.1.1 then use the backup file you posted, if your online within twnty minutes of seeing this we can do a remote connection so I can see what your describing because its not easily making sense because non of the lights in your backup are set to strobe