Support Forum

This is from the old forum
Kikabyte
Ok, so my old USB - DMX device broke, so i ordered the above off ebay on monday and its come through this morning. I installed the drivers, and loaded freestyler 296 setting the Interface selection to Afterglow. But all I get is the message 'Error Creating Output Thread'. Does anyone know of any problems with this device with freestyler? I have tried all sorts of settings with no success.

I have a gig on Saturday, and I have to have a working USB - DMX device. (That also works with Vista), so any idea's I would really appreciate them!!

Mattotone
Id send an email to raph he is normally very good at replying quickly and should be able to offer you some advise if not a fix.

Hope you get this sorted before sat.

kind regards

Kikabyte
Brill, I'm really struggling. I've tried everything, can't seem to get anywhere!

Regards
Chris

Kykabite
Ok, for the benefit of other users, I also emailed the support at Nextec, and receieved a super fast responce, to explain that there was an issue soon to be corrected by Raph. In the mean time Freestyler should work if Enttec Open is selected. Top support from Nextec. Well recomended.

Regards
Chris

lj_raph
Hi All

Could you check if the file "Threading.dll" can be found in the windows\system32 folder?

Best regards

Kikabyte
Yes, Threading.dll is in the system 32 folder.

Nextec
I will be sending Raph an updated driver shortly that should fix this problem.

The new driver also fixes a problem when running on Vista as well.

Thanks
Richard
Next Generation Technologies

Matt
Thanks Rich for Looking out!

Buster
I have the same problem as soon as i enter the afterglow as my interface controller freestyler closes down when will this be fixed ?

Mattotone
have you tried selecting the open dmx interface?

Hello everyone,

Did the issue with the Afterglow drivers ever get resolved - did a new FS/afterglow driver get issued?

I am using the Enttec settings with my Afterglow Aurora-i but am getting some unusual behaviour and wonder if it is because it isn't using the proper Afterglow setting.

Clutching at straws really but you never know ....

Regards


Greg

I delayed issuing the new driver to Raph while we fixed an issue with windows Vista and assed support for our new Pro interface.

This is now all sorted and a new driver should be emailed to Raph in the next few days hopefully to sort this issue once and for all.

Thanks
Richard

Next Generation Technologies

i seemed to have lost the software to my Afterglow Aurora-2 can anyone help

uk wolfman did you manage to find the driver as i have the same problem

Google is a brilliant tool!

Although I don't have the drivers for you I belive that you can get them from the guy on this site....

http://www.evl-design.com/support.html

dmxlighting wrote:Google is a brilliant tool!

Although I don't have the drivers for you I belive that you can get them from the guy on this site....

http://www.evl-design.com/support.html

Now why did I not think of using Google