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Issues with Enttec Open?

Posted: 06 Oct 2007, 00:10
by matt
Per DJ Support,

Is anyone having issues with there Enttec Open DMX adapter? It not working after 45 Minutes...

End Per Dj Support.

Per Matt,
I have not had this issue
end per matt,

Re: Issues with Enttec Open?

Posted: 06 Oct 2007, 09:40
by cantyco
nope not had this issue. had it running for 6 hours the other weekend or more and didnt have a problem, incase its per operating system i'm on vista

Re: Issues with Enttec Open?

Posted: 06 Oct 2007, 14:03
by matt
Adam,

You may want to try Updateing your driver with this one -> http://enttec.com/dmx_usb/d2xx_setup.exe

Re: Issues with Enttec Open?

Posted: 06 Oct 2007, 18:49
by Mattotone
am i missing something here...I haven't a clue whats going on, whos Adam? Whys Matt answering his own question??
Oh the humanity lol.

Whats the problem? Enttec open no longer responds after 45mins?
Is it allways 45mins a random time? on the hour etc?
The enntec suffers from noise usually caused by smoke machines, does your smoke machine have a 45 minute timer?
Dmx lines properly terminated?
Dmx lines away from power source?
Usb cable good quality well shielded and away from power lines?
Quality DMX cables used not microphone cables?
Are cables in good condition? No floating earths?

Iv run for hours with no problems after i sorted the problems mentioned above.

Re: Issues with Enttec Open?

Posted: 07 Oct 2007, 18:26
by djSupport
Mattotone wrote:am i missing something here...I haven't a clue whats going on, whos Adam? Whys Matt answering his own question??
Oh the humanity lol.
Me! as in per DJ Support i asked him to put in a post, while i was using it that night,
Whats the problem? Enttec open no longer responds after 45mins?
Is it allways 45mins a random time? on the hour etc?
No that was just a rough guess...
The enntec suffers from noise usually caused by smoke machines, does your smoke machine have a 45 minute timer?
I very much doubt it was that due to it not having a problem any other time!
Dmx lines properly terminated?
only one device on line and i think it might be self terminating although ive never had a problem with not terminating stuff
Dmx lines away from power source?
Yes and Yes and Yes
Usb cable good quality well shielded and away from power lines?
yes and yes and yes
Quality DMX cables used not microphone cables?
never done me any harm considering i used it on about a 700 capacity room with plenty of lights
Are cables in good condition? No floating earths?
Id rather not answer that bit as theres one shitr bit in my line and thats not the cable! :D

Re: Issues with Enttec Open?

Posted: 07 Oct 2007, 18:28
by djSupport
matt wrote:Adam,

You may want to try Updateing your driver with this one -> http://enttec.com/dmx_usb/d2xx_setup.exe
got the latest... im just going to get pro i think even tho my use doesnt justify it!