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delayed cues when using Windows 10

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Knows how to turn Lights ON
Posts: 3
Joined: August 29th, 2017, 2:18 am

delayed cues when using Windows 10

Post by clantogw » November 7th, 2017, 6:04 am

Simply put, I have programmed cues to sync up with songs in Freestyler.

My interface: Gus electronics.

My symptom: As the cue is playing, the steps slowly get way out of sync, as a result of each step taking longer than it should. (for example: if it is set to 700ms, it may take 900ms).

In Windows 7 This works perfectly. I have been doing this for years with no problem. But my computer is falling apart from being on the road and I am afraid it will die for good soon.

I recently bought a very small chinese tablet PC with Windows 10 to run freestyler on (model: Chuwi Hi8). I copied my old cues onto the new computer. With this, I was experiencing the delays I just described. I came here looking for answers and decided that the problem is the little tablet is just too slow to keep up. Makes sense.

So I bought a Microsoft Surface Pro 3 to make sure I had more than enough juice.
My new computer is much much faster than my original windows 7 machine. Freestyler uses 0% of the CPU when running. But it has delays exactly like the tiny chinese tablet did.

I have already tried downgrading the drivers to the same ones i was using in Windows 7 (from the Gus electronics website), changing the refresh rate, and assigning more priority to the program. (and many other things too stupid to mention)

Has anyone else noticed this behavior? My next step will be to install Windows 7 on my new computer and see if that fixes it. But I am hoping someone else has experienced this, and has a painfully simple fix.

I would like to stay on windows 10 if possible!

FS is my life
Posts: 387
Joined: July 11th, 2007, 8:39 pm
FreeStyler Version: 364
I Use FreeStyler for: Nightclub Lighting

Re: delayed cues when using Windows 10

Post by Partyman » November 8th, 2017, 6:38 am

I use Freestyler on many windows 10 computers but I have not really examined the timing. I will check a couple of my rigs and report back in a few days

Knows how to turn Lights ON
Posts: 3
Joined: August 29th, 2017, 2:18 am

Re: delayed cues when using Windows 10

Post by clantogw » November 10th, 2017, 9:22 pm

thank you party man. i think the easiest way to recreate the problem would be to do 12 scenes at 5 seconds each, then play the cue and start a stop watch at 60 seconds at the same time. presumably the cue would not take longer than the assumed 60 seconds

although my cues are more like 40 scenes and looks something like


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