Differences

This shows you the differences between two versions of the page.

--- faq [2010/03/08 20:45] – Onge
+++ faq [2013/03/11 02:55] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
-[[welcome|{{:fshome.jpg|}}]]
+====== FAQ ======
+  * [[faq:freestyler_faq|FreeStyler FAQ]]
-====== Frequently Asked Questions ======
+  * [[faq:Glossary|Glossary]]
-Here you will find some answers for the frequently asked questions
+  * [[faq:hardware_req | Hardware Requirements]]
+  * [[faq:supported_dmx_interface|List of supported DMX interfaces]]
-===== Interfaces =====
+  * [[faq:un-official_supported_dmx_interface|List of un-official supported DMX interfaces]]
-=== Q: When I start up Freestyler, I get the message "Error creating output thread" and I can't control my lights ===
+  * [[faq:troubleshooting|]]
-**A:** "output thread" error comes when freestyler cant find the usb interface. Make sure you have selected the right interface in freestyler setup and chosen the right comport. If you don't know which comport your interface is connected to, open the Device manger and check it. Set the right comport  in "FreeStyler Setup" and restart the program
-===== Freestyler functions =====
-=== Q: The blue ball in the position window is not moving around when using Bezier Shapes, is this a bug? ===
-**A:** This is not a bug. In the latest versions the blue ball don't move.
-===== Magic 3D Easy View =====
-=== Q: I can't open the Magic 3D Easy View from Freestyler. The "3D" icon is grey. What is wrong?  ===
-**A:** Magic 3D Easy View is either not installed or not installed in the FreeStyler folder.\\
-When you install FreeStyler make sure you set the check mark at "Sunlite Magic 3D Easy View", otherwise Magic 3D Easy View does not get installed.\\
-If you forgot to set the checkmark run the install again, click that check mark and make sure you have not set the check marks for "Overwite all fixture profiles" and "Reset all settings to default". This way nothing will happen with your fixtures and setting. Only the "3D" button would be clickable in FreeStyler.
-{{:images:faq_faq-1.png|}}
-=== Q: I can't get any of the fixtures in Magic 3D Easy View to respond when using FreeStyler ===
-**A1:** Freestyler may not send out DMX:\\
-Make sure you have selected your real interface or the "Virtual Interface" in the FreeStyler setup:
-[Setup>FreeStyler Setup>Interface Setup>Controller].
-If you did not do that FreeStyler will not send out any DMX data to Magic 3D Easy View.
-**A2:** You have not opened/started the Magic 3D Easy View program from FreeStyler:\\
-Press the "3D" button in the FreeStyler toolbar to start the Magic 3D Easy View program.
-If you have opened the program by not using the "3D" icon on the FreeStyler toolbar then FreeStyler is not connected the Magic 3D Easy View.
-----
-[[welcome|{{:fshome.jpg|}}]]