Support Forum

Hi, sorry to post here but I can't access ore to bug tracker (
There are several bugs and I hope they are esy to fix. Then a cuelist is devined on the second page, creating a button for cuelist >17 result in lost the name on the next start of program. I would have one panel TouchU2 with all buttons of cuelist, and I have more than 16.. so also the second page. If I select which page the button should be it disappera at all and I need to create again, then next button I'll see 2 buttons overlapping.
The white buttons have white text, so invisible. The orange button have black text so it's possible to have black text also on white?
When a button is pressed is very hard to regognize that, the lolor change slightly. May you please add a way to mae it more evident? For example undeline the text of that button, or put a dot int the button, or an external frame, thank you!
It would be loveli to have TouchU2 process on a remote PC or Android..
Thank you for your attention

Hi GiovanniG

What problem are you experiencing trying to access the Bug Tracker?

I?m usng the same password here and it doesn't work, pleae chec if user GiovanniG is blocked, thank you!

Did you register? The two systems are different and you must register in each one. It is acceptable to use the same user-id and password on both systems but the only connection between the two is the URL link.

Yes in past I've posted there, I don't know if I may changed the password on forum and now I try to use it there and doesn't work, on bug tracker there isn't a way to recover the password

I have sent a request to have your password reset.

Your password on the Bug Tracker system has been reset. Check your private messages (link is on the left near the top of this window). We are having issues with that part of the system so if you do not see a message please post here that no message appeared and also either post your regular email address here or else send me a Private Message with you email and I'll have the administrator send the password reset information to you via normal email (that assumes the Private Message to me works).

Rod_Horning wrote: 05 Feb 2025, 12:58 Your password on the Bug Tracker system has been reset. Check your private messages (link is on the left near the top of this window). We are having issues with that part of the system so if you do not see a message please post here that no message appeared and also either post your regular email address here or else send me a Private Message with you email and I'll have the administrator send the password reset information to you via normal email (that assumes the Private Message to me works).

Hi mate, unfortunately for me no password reset worked, and no private messages. I suppose I have to use another email right?

Please forgive me, I've tried to apply there with another account, but I don0t receive any email. That system is not working good as the forum.

I need to renew here the ask for support, as I have no other ways

There are several bugs on TouchU2
1) when a cuelist is defined on the second page (17-32), creating a button for cuelist >17 result in lose all other button names, and after name the new button it will be lost on the next start of program. Swithcing back to cue page 1 shows other 1-16 names on U2. I't necessary to rename buttons some times while restart the program to hope to have a kind of fix.

2) White button is useless as the name is written in white too

3) It' would be great to introduce other colours, to find better the desidered button while performing. A tric can use different text colors too

4) An active button has too slight difference compared to an unpressed one, hard/impossible to guess which button is pressed, what is running.Please find a way to make it understandable, for example a frame over button can be great

It would be lovely to have TouchU2 running itself on a remote PC or Android device..
Thank you for your attention