Support Forum

Hi,

Don't want to report this as a bug just yet as I don't trust the system I am using Freestyler on.

We have been using release D for ages and I saw the new release so after backing up the installation directory install release F.

When freestyler starts up it makes the PC do a hardware reset.

I have reverted back to release D and its working fine. Has anyone else experienced this?

Tom

Hi Tom which windows aRE YOU ON??

Its window XP Home and I think its updated with SP2.

Its a PIII 600Mhz system, 256mb ram and I'm using the Enttec OpenDMX Interface.

Tom

thats a fairly low spec for xp are u using an enttec dongle??

yes I know, It was all I had to setup and use as a proof of concept! The plan was always to upgrade the system at some point!

Yes it the enttec usb dongle.

If its the Open DMX the data rate is controlled by the pc not the dongle hence your dongle may be over stepping the pc and causing it to have a system crash just a guess thats the benifit of Vista you can turn that option off a boot so you can diagnose the problem i think in XP u can turn it off in the Control panel/system and on one of the tabs this may give u a bluscreen or something that will get you more information...

Open Task Manager and see whats running.. Kill of process that you don't need. I.E AIM, FireFox, Winampa, Itunes Hepler, Adobe Acroread, ETC. They slow down the pc. next time when you have it set up, let me know.. PM me and i will give you my number. Just call me and i can remote in and look at it. I have been able to run FreeStyler on windows 2000 / p2 128mb ram laptop.

He lives in sunny england He'd need a bank to call you!

true.. Or you can hit me up on IM. MY MSN is hankosky at gmail dot com.

Hi,

Unfortunately theres no internet connection at the club.

All un-nessessary programs are closed, its working fine with an early version, just not Release F.

I'll have to try upgrading the PC over the next few weeks, if I can get the funding (Yeah right!)

Tom

Where do you work tom?

The Pav Nightclub in a little town called Matlock Bath in the heard of Derbyshire!

Tom

Ha i was on holiday there on june 15th staying at The Cables .... Look familiar... I took this

lucky shot?

Wow thats a great shot!

The sad thing is, I know exactly where its taken from!

so, did you choose to go on holiday in Matlock!?

Tom

yes weve been for a few times since 20005 or 6 I live not that far really on the train... before i met my missis i been up there a few times Once biked from where I live to derby in 5 hours then got train to matlock rode around (climbed a hill then did 40mph - recorded by speedometer) then went home...