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FS Stops Responding after about 10 secs

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jtlayne
Knows how to turn Lights ON
Posts: 9
Joined: November 23rd, 2016, 5:13 pm
FreeStyler Version: 3635
I Use FreeStyler for: Nightclub Lighting

FS Stops Responding after about 10 secs

Post by jtlayne » August 14th, 2019, 7:08 pm

So, I am pretty familiar with Freestyler and also an IT guy. I bought a new laptop and loaded the exact same driver for my Udmx dongle and same version of Freestyler also. I think what is happening is that there is some USB power saving setting somewhere and after about 10 seconds it shuts the port off due to inactivity. I can plug the dongle into a different USB port and it picks right back up and then after 10 secs stops responding to commands again.

I have gone into power settings and have disabled the USB selective suspend setting and continuing to look for any additional power settings. Any help is greatly appreciated as I have a gig tonight. Old laptop works perfectly however.

Thanks,
JT



jtlayne
Knows how to turn Lights ON
Posts: 9
Joined: November 23rd, 2016, 5:13 pm
FreeStyler Version: 3635
I Use FreeStyler for: Nightclub Lighting

Re: FS Stops Responding after about 10 secs

Post by jtlayne » August 14th, 2019, 8:00 pm

UPDATE: Found the extra power settings under device manager>USB Root Hub and turned them off.

However, now what happens is usually in under a minute when running sequences and overrides it stops responding and device manager shows a "this device cannot start (Code 10) error. After about another minute is snaps back to life. Then repeats again.

The driver I downloaded on my old laptop is the same driver I am using on the new one. However, it was created in 2014. It does not appear there any other updates for it so any suggestions are welcomed.

Thanks,
JT

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Mattotone
Android Dev (Moderator)
Posts: 1185
Joined: July 10th, 2007, 5:30 pm
FreeStyler Version: BETA
I Use FreeStyler for: Just for the Fun of it.

Re: FS Stops Responding after about 10 secs

Post by Mattotone » August 15th, 2019, 8:34 pm

Not had this dmx device so unable to troubleshoot however, I have found a driver install guide for Windows 10 (link bellow)
cheaper DMX interfaces are prone to this type of locking up, the enttec open for example is prone to lock up due to electrical noise / interferance, there is a mod on here that fixes this.

The best option is to look at either a DMX king or Enttec pro interface.

http://blog.ricohansen.dk/Lists/Posts/Post.aspx?ID=45
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