Support Forum

Yesterday I tried to register for the bugtracker. I got no verification email until now.

• I checked the Spam filter
• The email address is valid
• I even tried to "lost password" option, but without clicking on the verification email (which I did not receive), it won't work
• I tried to re-register, but the bugtracker does not allow that because the email address is – due to it being in the verification process – already in use

So I wonder, how can I register for the bugtracker? All help is appreciated!

I tried signing up with a different email address, other hoster, too. Again, no verification email, no access. Is the registration server down or how can I get access to the bugtracker?

Laudrin,
Just pm me next time you have an issue in anything and I'll help, chances are your email provider is blocking emails give me some time as I'm at work and I'll fix it for you

I've contacted your email provider in hopefully going to fix it later today after work...

Hey djSupport, thank you very much for your help!

I assumed that maybe there are more people experiencing this problem, because I checked everything I could imagine being an error on my side. That's the reason for me posting this in public forum.

Am I the only one who cannot register?

I tried emails hosts by two different providers (Web.de, i. e. 1&1, and HostEurope) and there should be no spam filter neither on hoster level and definitely not in my email client.

I'm on outlook, I recive all registration emails so had seen you registered, I'll look at this in more detail, there may be others but they don't report it!