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Enntec pro

Posted: August 24th, 2018, 11:41 pm
by dekw1
Is anyone having issues with the latest version of freestyler and the enntec pro dongle

Re: Enntec pro

Posted: August 25th, 2018, 6:54 am
by Partyman
I use many of them. What type of issues are you having and what OS are you using?

Re: Enntec pro

Posted: August 27th, 2018, 4:28 pm
by dekw1
Im using windows 7 and my dmx pro goes into fault (green led on constant)
The dmx pro program cannot reset the fault...... I can only reset it with my xp computer
It is currently with Enntec who say they cant find a fault ......

Re: Enntec pro

Posted: August 27th, 2018, 5:15 pm
by Partyman
Hmmm, have not had such issues with any of my systems. I would make sure in windows "device manager" that the usb ports are NOT allowed to disconnect to save power.

Re: Enntec pro

Posted: August 28th, 2018, 5:37 pm
by dekw1
👍

Re: Enntec pro

Posted: August 30th, 2018, 7:29 am
by remco_k
dekw1 wrote: August 27th, 2018, 4:28 pm Im using windows 7 and my dmx pro goes into fault (green led on constant)
The dmx pro program cannot reset the fault...... I can only reset it with my xp computer
It is currently with Enntec who say they cant find a fault ......
Does it work at any point, or doesn't work at all while connected to Win 7?
In latter case, you might just have a (FTDI) driver issue.

There is a test tool: http://www.enttec.com/products/controls ... o-manager/

Re: Enntec pro

Posted: August 31st, 2018, 1:07 pm
by dekw1
it works for a while on windows 7 then the green led comes on constant and stops sending dmx.