Support Forum

Hello, good evening, I am writing to see if anyone can help me with the "Art-Net to DMX" tool. I have a Monacor 510 usb interface and when I start this tool and select the interface, I get a program error and asks "if I want to send Report to microsoft "let's not work, (I use windows 7 64 bits and I've also tested it in 32pits sp3 xp) and neither, the rest I work all good freestyler. Thank you

It is a well-known bug: https://cse.google.co.uk/cse?cx=partner ... gsc.page=1

The driver of this interface is to old. Waiting for a solution from monacor since some weeks ... you should think about another interface.