Support Forum

Hi... I got a problem with my Submaster in FS...

Got a clean instal 3.6.2 FS.
Nice Enttec Open DMX dongle..
And a BCF 2000 (not connected)
Windows 10 installed on a Lenovo T530 (i3 intel) but killed all MS Bloatware)
Al just fine...

But now my problem...

I made 3 global presets red, green, blue... Simple right?
After that I made 3 Sequences of Each 1 step for those presets.
Loading presets in fast que switser... they work perfect...
Loading them in Override panel... They work perfect

Loading them in Submaster... Sec 1 is fine. Sec. is fine most of the times........... Sec. 3 Preservd the setting of sec 2 and ussing that one mixed with it's own
There is really nothing I can do to come back from this error other that shutdown FS and restart.

Iám fighting this problem for a few weeks now, started from scratch several times, and I really realy made sure I did al steps to create Presets an Sequenses perfect... Thats why they are stupidly simple and still go wrong... I just don't get it.

Problem is the 20th nov. I have a really important promotional gig (so no income) and I do not want to Hire equipment since I already invested lots in this setup and fixtures.
Help would GREAT!!!!!

Thanks guys.

Did you fix the problem? I'm having issues with submasters too. For a week I've been getting frustrated why when I use submasters, some lights are just going off on a crazy one after ive stopped and brought down the submaster.
I've been thinking it's my programming and checking it multiple times, re-programming it all, ive tried the lot. Just tried yesterday to just play them on the sequences tab and they work absolutely fine.
I'm starting to think its a freestyler issue that they have not fixed. Maybe I'll have to fork out the money for a Avolites Titan One finally

No it is not a Freestyler problem but a programming problem.

Par example:
In a sequence ... let say step 1 is turning om red... Step 2 is fade out red, turning on green.
Step 3 Switch of red, fade out green, Turn on blue.

Then go back to step 1. Switch of green, Fade out blue. (red is on as this was step one in the first place...
Go to step 2... Switch of blue.

Test sequence, you might need to repeat the steps...

The longer a squence gets you need to plan and write down steps..
This goes for al the fixtures not used in a sequence.... switch of...

That seems to do the trick for me...

Good luck