Support Forum

So I'm sure you know that we get a lot of requests for fixture files daily. It can be hard to keep up with everyone's request and some might get missed because of this, which we can't help unfortunately. Please try and remember that we aren't online 24/7 due to our own lives and we do this voluntary in our spare time.

So due to the overwhelming demand of the amount of requests, please read the following.

• Please post either a DMX chart or manual in PDF format with your request, if you don't then we can't help. Any requests without one will be DELETED
  
  Do not post multiple requests as this is SPAM and not fair on other members if their request gets missed because of this.
  
  Have a look through the first few pages as it might have already been requested
  
  Or consider using the paid service as mentioned in the forum rules section above

Also, remember that Jan_K updates the fixture library and adds all the new fixtures for you, so you don't have to. You can download it here and it could contain your fixture already. STAY UPDATED!!

If you have any questions then contact a staff member directly, via PM.
Thank you for your co-operation.