Support Forum

One of my Stairville MH-X50 keeps powering off. I've checked the units' fuses but they are OK. I did replace the fuse in its fuse holder and the unit will power up but then powers down after a few minutes. I've tried changing signal cables and mains cables and have put new fuses in mains plugs and the MHX50 unit itself irrespective of the original fuse not blown. Could it be software or electrical hardware unit problem?
Have contacted Thomann but any help would be appreciated - thanks MATFIN

You might be putting too much power through your circuit, like if you were running your whole setup on one plug, you might be demanding too much power from the one plug. Why not try running just this light on its own isolated plug, just to fix the problem.

One other thing, are you running it on freeseyler as i am looking for a fixture profie for the MH-x50's

That sounds like an internal problem.

It's not a circuit problem or too much power being drawn as everything would trip. I'd take it to an expert to get sorted or do it yourself if you have experience, but it could valid the warranty if you do it.

I bet you have a problem in the PSU. Try to check voltages on the PSU output.