Support Forum

I have an Enttec USB Pro that does something odd. With a bit of electrical noise (like a fan or motor switching on and off), and sometimes even without it, the interface will stop responding and the green light will flash dimly. Stop FS, re-plug the interface, and it works some more.

Anyone seen this behavior from one of these? I figured the isolated DMX output would help avoid this kind of trouble, but it seems maybe not.

My understanding is that the entec pro uses the FTDI chip as a USB bridge to its onboard micro. That being the case this (top sticky) thread here may be of some use. http://www.freestylersupport.com/fsforu ... f=10&t=332

Hey thanks for pointing that out! I'm a technical type, that's well within my capabilities. I might just give it a go.