Support Forum

I need help with using freestyler, and the Enttec ODE interface. I tried setting up the interface but Freestyler refuses to control it over Art-Net. I need help fast, any input will be appriciated. Thanks A Lot

-Simon

If you need help fast, you would have helped yourself a lot by giving us information about all kinds of settings and things you did. Among others:
-Where you think it fails.
-What you've checked so far.
-What are the settings in FS.
It may be all obvious to you. It is'nt to us.

We can't just answer the question: "It does not work, what button do I press to get it to work?"
Although my employer can make me really rich if I could develop such a kind of button with the text "Fix it" on it.

Sorry, yeah, it did seem obvious to me. After repeating the same steps for over an hour it started working finally. When I had freestyler set to Art-Net it wasn't responding, only one channel worked even though, the ODE interface was set to Art-Net. At first when I checked for the Enttec ODE interface selection in the drop down menu, it wasn't there, it went Enttec Dmx Pro, Enttec Open Dmx, but no ODE. After clicking around for an Hour Or so, The Option Enttec ODE finally came up. I don't know why though, because I was repeating the same steps. Any Idea why it didn't work in Art-Net Option. Everything was on the Art-Net universe 00. Thanks for the quick reply by the way.