Support Forum

hi
is it possible that the first channel of a genuis fixture is a dummy ?
my motor show 575 has the adress 24 but the first channel i can control is channel 25..........what is going on there ?


thank you for your help


greetz max

hi onge

i have no manual but i think you`re right that this is one of those strange fixtures where the adress is on step out. but i will look in the dmx wiki.

thank you for your help

Hey, this might be silly but please try the following:

New fixtures have 'Operation Mode' options in their settings (on the actual fixture).

When I started up my fixtures for the first time, they were set to 'Basic' operation mode, and I couldn't figure out why I was missing some channels.
I changed it to 'Advanced' and got the full number of channels.

Hope this helps,
TalJ