Support Forum

Hey guys, i have a question..

Do any of you ever had the problem that the midi controller during a show, stops responding?
I do, it happens serveral times (ie. 30minute interval, no midi in or out) i have to, turn the BCF off and on, go to setup and stop/start the midi connection in the setup menu in order to make the controller work again..

Let me tell you, it's F*kin' annoying.

i've tried to test the controller at home and just let it stand for a while to see if it locks up on its own or by pressing keys, but if i don't touch it, it'll still lock-up.
(also, i've had computers with firewire audio devices lock-up during live a live event, due to the use of a fogmachine so in the testcase at home i've outruled the posibility of strange voltage interferance.)

My Lighting pc is a laptop, without any known issues of faulty USB ports. So far i haven't tested the BCF with an other softwareprogram and i haven't tested the BCF with freestyler on an other pc.

So.... as we say "can you stick me a heart under the belt" and help me out here? is it just me or does everybody know what i'm talking about?

Hey

I can see you are using Freestyler version 3.0.0.

Have you tried with version 3.0.1?

I have not used my bcf on 3.0 very much, totally 2-3 hours (never with 3.0.1) and have not seen this problem.

i've downloaded 3.0.1 and played with it a few minutes, but i haven't used it live (yet). i an going to use it from now on.

The problem occured with 2.9xx (all different kind of versions)