Support Forum

Hello Everybody!

I have a Laserworld EL-400RGB MK2 laser in my setup. I used it for some weeks in combination with my other lights on my first interface (Stairville DMX Joker 512 MK2 USB-DMX Box) and the "DMX Joker" Software. Everything was just running fine with the laser.

Then I wanted to control my laser independently from the other lights and so I bought a second DMX-interface (Eurolite USB-DMX512-Interface/Update-Adapter).

As software I would use Freestyler X2 (4.1.1). I created the most basic fixture for the Laser (Manufacturer, Fixture name, Fixt. pictures and Total channels). That's enough for my purpose, because I want to create custom shows with bare DMX-values.

Now here are the problems (might be one):

1:
When I set up the sequence, everything seems to be just fine. The steps are reproduced nicely repeatedly.
But when I start the show, it's repeated once and then it stuck, although freestyler repeats the steps again and again.

2:
Some sequences seems to cause problems. For instance, when I want to create a scanning-sequence with Zoom, the laser seems to get stuck. It then sends the beam somewhere where it shouldn't (most top to the ceiling or down to the ground) and makes a strange noise. When I reset 'All basevalues @ 0' as quick as I can then, the laser turns everything off. So it's not "freezing" completely.
But that doesn't fix the problem. If I turn it on again (with any DMX-values), it's "locked" in that e.g. "more-than-uppermost" position. So, it will do things as I order to, but it's much to high on the ceiling and won't come down again.
To fix this, I have to turn the laser complete off and on again.
Then it's in a normal condition again.

Because the laser was running without an issue before on the other interface with DMX Joker Software, I strongly suspect, that there are "wrong" DMX-values sent to the laser.
I already exchanged the DMX cable, but it didn't change anything.

Because I only need a tool to send DMX-values to the laser, I didn't get too deep into this yet.
Maybe someone can help me with this issue. I'm pretty sure this is a "worst case user" problem

Best,
Ralf

check the output window to see whats getting sent and or try another of your lights in freestyler, it could be a programming error i.e. your expecting this behaviour but that's not how it works in FS (Perhaps)

Hello Ralf. At the end could you found the good setup for this Laser? I'm asking this because, I bought a same type of laser and I didn't found any good fixture for this. I downloaded the additional fixture list but that is also not contain this laser.

Could you switch the interfaces so that your first interface (Stairville DMX Joker 512 MK2 USB-DMX Box) controls the laser and your second DMX-interface (Eurolite USB-DMX512-Interface/Update-Adapter) controls your other fixtures?

This will tell you if the new interface is the problem.

You also might consider updating to 4.1.4 which is a bug-fix release of Freestyler.