faq
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- | [[welcome|{{: | + | ====== |
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- | ====== | + | * [[faq:Glossary|Glossary]] |
- | Here you will find some answers for the frequently asked questions. If you can't fine any answers of your problem try to read the help subject in Freestyler. | + | * [[faq:hardware_req |
- | + | * [[faq:supported_dmx_interface|List of supported DMX interfaces]] | |
- | ===== Interfaces ===== | + | * [[faq:un-official_supported_dmx_interface|List of un-official supported |
- | === Q: When I start up Freestyler, I get the message "Error creating output thread" | + | * [[faq:troubleshooting|]] |
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- | **A:** " | + | |
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- | To check or change the comport associated with your interface follow this procedure. | + | |
- | In Windows XP.\\ | + | |
- | Open Control Panel.\\ | + | |
- | If Control Panel is in Category view then click the "**Switch to Classic View**" | + | |
- | Double click the " | + | |
- | Click the " | + | |
- | Click the " | + | |
- | Scroll down list and locate the " | + | |
- | You should see a "**USB Serial Port (COMn)**" | + | |
- | Double click the entry or right click and select " | + | |
- | If it is an Enttec Pro then the Manufacturer on the " | + | |
- | Click the " | + | |
- | Click the " | + | |
- | You will now see a dialogue which allows you to change the port associated to this device via a drop down list.\\ | + | |
- | See highlighted areas.\\ | + | |
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- | {{:images: | + | |
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- | If you have made changes then click the " | + | |
- | Close all other open windows.\\ | + | |
- | Restart FreeStyler and go to the menu **Setup> | + | |
- | Save your settings.\\ | + | |
- | Exit FreeStyler.\\ | + | |
- | Connect interface.\\ | + | |
- | Restart FreeStyler.\\ | + | |
- | + | ||
- | All should be now working. | + | |
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- | **I will do a Windows Vista version soon** I cannot do a Windows 7 version. | + | |
- | + | ||
- | ===== Freestyler Functions ===== | + | |
- | === Q: The blue ball in the position window is not moving around when using Bezier Shapes, is this a bug? === | + | |
- | **A:** This is not a bug. In the latest versions the blue ball don't move. | + | |
- | + | ||
- | === Q: I can see a blue triangle mark (!-sign) next to the fixtures, What is this? === | + | |
- | {{: | + | |
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- | **A:** This icon indicates that a manual override is active, click on it to disable the manual override. **(More to come)** | + | |
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- | ===== Magic 3D Easy View ===== | + | |
- | === Q: I can't open the Magic 3D Easy View from Freestyler. The " | + | |
- | **A:** Magic 3D Easy View is either not installed or not installed in the FreeStyler folder.\\ | + | |
- | When you install FreeStyler make sure you set the check mark at " | + | |
- | If you forgot to set the checkmark run the install again, click that check mark and make sure you have not set the check marks for " | + | |
- | {{: | + | |
- | + | ||
- | === Q: When I run the 3D program and find my lights, I have found that the 3d program has lights that freestyler does not. Can I transfer the files over to use in freestyler? === | + | |
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- | **A:** Sorry you cannot do that. FreeStyler fixtures are not compatible with the visualiser and vice-versa. Same would apply if you was using Capture or WYSIWYG visualisers, | + | |
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- | So you need to use the Fixture Creator to create you fixture file for FreeStyler if it don't exist. also, it is a good idea to check that the fixtures in the visualizer and Freestyler is identical (use different attributes on the same DMX channels). | + | |
- | + | ||
- | === Q: I can't get any of the fixtures in Magic 3D Easy View to respond when using FreeStyler === | + | |
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- | **A1:** Freestyler may not send out DMX:\\ | + | |
- | Make sure you have selected your real interface or the " | + | |
- | [Setup> | + | |
- | If you did not do that FreeStyler will not send out any DMX data to Magic 3D Easy View. | + | |
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- | **A2:** You have not opened/ | + | |
- | Press the " | + | |
- | If you have opened the program by not using the " | + | |
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- | ---- | + | |
- | [[welcome|{{:fshome.jpg|}}]] | + |
faq.1310508555.txt.gz · Last modified: 2013/03/11 02:29 (external edit)