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USB problems

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Bucko0988
Knows how to turn Lights ON
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Joined: June 1st, 2018, 7:23 pm
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USB problems

Post by Bucko0988 » June 1st, 2018, 7:30 pm

Hi guys, I’m having a problem with my laptop running Windows 7 and the latest release of freestyler, when I plug in my enttec opendmx everything works fine and as it should, but as soon as I plug in any other USB device I.e usb mouse, thumb drive etc the fixtures all go crazy and give me no control what so ever until I remove what ever else I’ve plugged in and just leave the enttec in on it’s own. Iv tried using different combinations of usb prots etc and can’t think what else to try.



Bucko0988
Knows how to turn Lights ON
Posts: 2
Joined: June 1st, 2018, 7:23 pm
I Use FreeStyler for: DJ

Re: USB problems

Post by Bucko0988 » June 1st, 2018, 7:32 pm

I should also mention this is a problem Iv had for a while and on various versions of Windows 7 and versions of freestyler. The same problem occurs on 2 laptops I have which are completely different brands and specs

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remco_k
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Re: USB problems

Post by remco_k » June 2nd, 2018, 8:40 am

1. If you only connect one fixture with a short dmx cable, does that work correctly then?

2. If not: Try connecting your Enttec via a powered USB hub (=A USB hub which has its own power supply).
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Re: USB problems

Post by Partyman » June 3rd, 2018, 7:59 am

also make sure that you have the power settings on your usb hubs NOT on setting that "allows computer to shut off" in device manager

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