Error Message
Forum rules
Please do NOT post bugs here! If you spot a potential Bug please report it HERE first then you can chat about it with other users in the appropriate section.
Please do NOT post bugs here! If you spot a potential Bug please report it HERE first then you can chat about it with other users in the appropriate section.
-
- Knows how to turn Lights ON
- Posts: 9
- Joined: March 2nd, 2017, 8:08 pm
- FreeStyler Version: 3.6
- I Use FreeStyler for: Stage Show
Error Message
I have a problem, when I open freestyler it gives me a error message. It says universe 0 interface: open failed. I'm trying to set a light bar Chauvet ColorBar SMD 3ch. But I don't have any control of the light at all. I'm using a Enttec opendmx usb.
-
- Moderator
- Posts: 768
- Joined: November 16th, 2016, 2:24 pm
- FreeStyler Version: 4.1.6
- I Use FreeStyler for: Stage Show
Re: Error Message
Basic questions:
The opendmx is plugged into a USB slot on your computer?
Windows recognized the controller?
Freestyler is configured to use the Enttec Opendmx controller?
Any possibility of testing the controller on another machine to make sure it is working?
The opendmx is plugged into a USB slot on your computer?
Windows recognized the controller?
Freestyler is configured to use the Enttec Opendmx controller?
Any possibility of testing the controller on another machine to make sure it is working?
-
- Knows how to turn Lights ON
- Posts: 9
- Joined: March 2nd, 2017, 8:08 pm
- FreeStyler Version: 3.6
- I Use FreeStyler for: Stage Show
Re: Error Message
I have tried on 2 different computer's with the same results. I also hooked 2 lights together with a daisy chain and a separate controller for each still comes up with that message.
-
- FS is my life
- Posts: 772
- Joined: July 11th, 2007, 8:39 pm
- FreeStyler Version: 4.01
- I Use FreeStyler for: Nightclub Lighting
- Twitter: twitter.com/
- Contact:
Re: Error Message
are you sure you have the drivers installed for Enttec?
-
- Knows how to turn Lights ON
- Posts: 9
- Joined: March 2nd, 2017, 8:08 pm
- FreeStyler Version: 3.6
- I Use FreeStyler for: Stage Show
Re: Error Message
When I install the drivers it tells me the drivers on my computer are newer than the ones I'm trying to install so it doesn't install them.
-
- FS is my life
- Posts: 772
- Joined: July 11th, 2007, 8:39 pm
- FreeStyler Version: 4.01
- I Use FreeStyler for: Nightclub Lighting
- Twitter: twitter.com/
- Contact:
Re: Error Message
try these drivers http://www.ftdichip.com/Drivers/CDM/CDM21218_Setup.zip
-
- Knows how to turn Lights ON
- Posts: 9
- Joined: March 2nd, 2017, 8:08 pm
- FreeStyler Version: 3.6
- I Use FreeStyler for: Stage Show
Re: Error Message
I'll try them when I get to work but that looks like the same file that I already downloaded.
-
- Knows how to turn Lights ON
- Posts: 9
- Joined: March 2nd, 2017, 8:08 pm
- FreeStyler Version: 3.6
- I Use FreeStyler for: Stage Show
Re: Error Message
I installed that file instead and I didn't get the message about the drivers being newer on my computer. I still have a problem when I open Freestyler it gives me this message Universe 1 interface: open failed.
-
- Moderator
- Posts: 768
- Joined: November 16th, 2016, 2:24 pm
- FreeStyler Version: 4.1.6
- I Use FreeStyler for: Stage Show
Re: Error Message
I don't know if this will help but review the following web page(s)
https://www.enttec.com/?main_menu=Produ ... 3&show=faq
Click on OPEN DMX USB doesn't work with my PC ?
https://www.enttec.com/?main_menu=Produ ... 3&show=faq
Click on OPEN DMX USB doesn't work with my PC ?
-
- FS is my life
- Posts: 772
- Joined: July 11th, 2007, 8:39 pm
- FreeStyler Version: 4.01
- I Use FreeStyler for: Nightclub Lighting
- Twitter: twitter.com/
- Contact:
Re: Error Message
Also, what windows version? It may be windows related
-
- Knows how to turn Lights ON
- Posts: 9
- Joined: March 2nd, 2017, 8:08 pm
- FreeStyler Version: 3.6
- I Use FreeStyler for: Stage Show