Page 1 of 1

enttec open failed [SOLVED]

Posted: November 4th, 2014, 6:54 pm
by dj-don
Hi, I keep getting the open fail when trying to open freestyler x2, help please
im using windows 7 and have installed the latest drivers
this is what I'm doing
1) plug in dmx lead into enttec open
2) plug usb end into laptop
3) open freestyler on laptop

about 3/4 of the way through opening a error comes up open failed
in device manager ports it says USB Serial Port (com 4)
when I go into interface setup in fs / enttec open dmx/FT232R USB UART

All this is very new to me and I'm sure it must be me that is doing something wrong, could anyone please advise me on how to get this work, Thanks.

Re: enttec open failed

Posted: November 5th, 2014, 12:08 am
by dj-don
problem fixed, universe 2 was set the same as universe 1, set universe 2 to virtual and it worked fine.

Re: enttec open failed

Posted: November 12th, 2014, 2:44 am
by kittmaster
Exactly, the 2nd universe is not set with anything by default install and needs to be assigned. If you don't have a physical second enttec unit, then virtual is the way to set it.

Re: enttec open failed [SOLVED]

Posted: July 1st, 2015, 5:28 pm
by y2kosmos
I have two different adapters (using ftdi chips) Whichever adapter I set as universe 1 will work, but universe 2 will always "open failed!"..... any ideas?

Re: enttec open failed [SOLVED]

Posted: July 1st, 2015, 6:26 pm
by kittmaster
post this in the bug section and link back to this thread for reference for the author to review your issue.

Re: enttec open failed [SOLVED]

Posted: March 19th, 2016, 6:34 pm
by slaughsj
Thanks guys, solved my problem too. Much appreciated.

Re: enttec open failed [SOLVED]

Posted: March 19th, 2016, 11:36 pm
by kittmaster
What was the fix?