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crash on saving sequence

Posted: February 13th, 2011, 6:22 pm
by DELighting
My Freestyler crashes when I want to save a sequence. I set what I want, then click "save" and windows 7 error message tells me that Freestyler has crashed and needs to restart. The same issue happens when I want to use the "open" button in sequence as well. Basically any time the program wants to access the save directory for the sequence generator. using 3.3.7 on windows 7, Enttec USB pro

Update:after reinstalling both 3.3.2 and 3.3.7 the problem was still there in both versions. I then moved the few saved sequences that I had managed to save before it started crashing out of the folder and now the program will open the save/open sequence window. I placed one of the files back into the directory and it crashed right away. My guess is that somehow a saved sequence file got corrupted? What would cause that?

Re: crash on saving sequence

Posted: December 12th, 2011, 3:41 pm
by Arno Costa
I also, after I installed the 3.4.6 version every time I save a scene as an error and the program closes, any solution for that? :? :? :? :? :? :? :?

Re: crash on saving sequence

Posted: December 12th, 2011, 4:50 pm
by Spirit
No, only you thing you can do is Report in to the Devolper.
http://www.freestylersupport.com/bugs can be found on top of this page as "Submit a Bug Report"

/sprit

Re: crash on saving sequence

Posted: January 2nd, 2012, 11:34 pm
by DELighting
Arno Costa wrote:I also, after I installed the 3.4.6 version every time I save a scene as an error and the program closes, any solution for that? :? :? :? :? :? :? :?
That's a double "same here" with me as well. I got it fixed once (as mentioned above) but now it's happening again with the new 3.4.6 It's been ticking me off any time I go to open or save anything. Secquence, cue lists...any time I go to open or save the program crashes. I was using 3.4.6. so I uninstalled, removed all files from the hard drive and re-installed 3.4.4......the problem was still there. So I unistalled again and went back to 3.4.6....sill crashes anytime the program wants to open the save/open directory. I tried installing 3.4.6 on another computer and the open/save works just fine, but not on my laptop.

Re: crash on saving sequence

Posted: March 2nd, 2012, 1:40 am
by PuffedSlinky
Try running FreeStyler as administrator.

To do this: Right mouse button click the FreeStyler icon and select "Run as administrator"

- PuffedSlinky

Re: crash on saving sequence

Posted: April 22nd, 2012, 12:52 am
by DELighting
PuffedSlinky wrote:Try running FreeStyler as administrator.

To do this: Right mouse button click the FreeStyler icon and select "Run as administrator"

- PuffedSlinky
Dog Gone it! I think that might solve the problem. I just downloaded the new beta of 3.4.8 and was again having that problem with a clean brand new install. I was getting so pissed and was going to do another bug tracker (it wouldn't let me post because there was so "catagory" to select so it won't post)

I came here and saw your reply and went and tried it. No crash! let's hope it stays that way. Thanks!

Re: crash on saving sequence

Posted: March 30th, 2013, 11:59 pm
by thibdan
I fixed the problem by deactiviting my SMART VIRTUAL TABLET PC in Device Manager. Hope this works for you guys also.