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crash on saving sequence

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DELighting
Starting to get to grips with FreeStyler
Posts: 24
Joined: January 7th, 2011, 7:47 pm
FreeStyler Version: 3.3.2
I Use FreeStyler for: Theater

crash on saving sequence

Post by DELighting » February 13th, 2011, 7:22 pm

My Freestyler crashes when I want to save a sequence. I set what I want, then click "save" and windows 7 error message tells me that Freestyler has crashed and needs to restart. The same issue happens when I want to use the "open" button in sequence as well. Basically any time the program wants to access the save directory for the sequence generator. using 3.3.7 on windows 7, Enttec USB pro

Update:after reinstalling both 3.3.2 and 3.3.7 the problem was still there in both versions. I then moved the few saved sequences that I had managed to save before it started crashing out of the folder and now the program will open the save/open sequence window. I placed one of the files back into the directory and it crashed right away. My guess is that somehow a saved sequence file got corrupted? What would cause that?



Arno Costa
Knows how to turn Lights ON
Posts: 1
Joined: November 10th, 2011, 5:30 am
FreeStyler Version: 3.4.4

Re: crash on saving sequence

Post by Arno Costa » December 12th, 2011, 4:41 pm

I also, after I installed the 3.4.6 version every time I save a scene as an error and the program closes, any solution for that? :? :? :? :? :? :? :?

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Spirit
Pro Supporter! (Moderator)
Posts: 1418
Joined: July 10th, 2010, 8:55 pm
FreeStyler Version: 3.5.9
I Use FreeStyler for: Nightclub Lighting
Location: Nederland / Purmerend

Re: crash on saving sequence

Post by Spirit » December 12th, 2011, 5:50 pm

No, only you thing you can do is Report in to the Devolper.
http://www.freestylersupport.com/bugs can be found on top of this page as "Submit a Bug Report"

/sprit
AMD FX-6100 (3.6ghz)x6, Nvidia 770GTX 4GB, 8GB Ram,ROG MB, enttec Pro, Open enttec, Velleman, T2250MTS-B1 22"touchscreen, Ilyama 23" screen, scans, dimm, rgbled, laser, soundsystem Just a drive-in show. Live and Dance

DELighting
Starting to get to grips with FreeStyler
Posts: 24
Joined: January 7th, 2011, 7:47 pm
FreeStyler Version: 3.3.2
I Use FreeStyler for: Theater

Re: crash on saving sequence

Post by DELighting » January 3rd, 2012, 12:34 am

Arno Costa wrote:I also, after I installed the 3.4.6 version every time I save a scene as an error and the program closes, any solution for that? :? :? :? :? :? :? :?
That's a double "same here" with me as well. I got it fixed once (as mentioned above) but now it's happening again with the new 3.4.6 It's been ticking me off any time I go to open or save anything. Secquence, cue lists...any time I go to open or save the program crashes. I was using 3.4.6. so I uninstalled, removed all files from the hard drive and re-installed 3.4.4......the problem was still there. So I unistalled again and went back to 3.4.6....sill crashes anytime the program wants to open the save/open directory. I tried installing 3.4.6 on another computer and the open/save works just fine, but not on my laptop.

PuffedSlinky
Knows how to turn Lights ON
Posts: 1
Joined: March 2nd, 2012, 2:37 am
FreeStyler Version: 3.4.6

Re: crash on saving sequence

Post by PuffedSlinky » March 2nd, 2012, 2:40 am

Try running FreeStyler as administrator.

To do this: Right mouse button click the FreeStyler icon and select "Run as administrator"

- PuffedSlinky

DELighting
Starting to get to grips with FreeStyler
Posts: 24
Joined: January 7th, 2011, 7:47 pm
FreeStyler Version: 3.3.2
I Use FreeStyler for: Theater

Re: crash on saving sequence

Post by DELighting » April 22nd, 2012, 12:52 am

PuffedSlinky wrote:Try running FreeStyler as administrator.

To do this: Right mouse button click the FreeStyler icon and select "Run as administrator"

- PuffedSlinky
Dog Gone it! I think that might solve the problem. I just downloaded the new beta of 3.4.8 and was again having that problem with a clean brand new install. I was getting so pissed and was going to do another bug tracker (it wouldn't let me post because there was so "catagory" to select so it won't post)

I came here and saw your reply and went and tried it. No crash! let's hope it stays that way. Thanks!

thibdan
Knows how to turn Lights ON
Posts: 1
Joined: March 31st, 2013, 12:53 am
FreeStyler Version: 3.5.2
I Use FreeStyler for: Church

Re: crash on saving sequence

Post by thibdan » March 31st, 2013, 12:59 am

I fixed the problem by deactiviting my SMART VIRTUAL TABLET PC in Device Manager. Hope this works for you guys also.

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